A Letter to the Region of Waterloo — Uber

  I missed the meeting to discuss how to regulate taxis and uber in the Region of Waterloo. So, I wrote this letter to the members of the committee of my concerns.

To the standing Committee of Licensing and Hearings

  I am an owner/operator at Waterloo Taxi for the last 11 years. I have been driving in the region for 22 years. I started as a part-time driver for a friend then for others. The question of taxi regulation or deregulation in the Region of Waterloo? I have done my own research into this. I can say that regulation is the only way to insure that the safety and fairness to all, consumers and the taxi industry.

Uber has not brought in anything new to the industry at all. They are exactly the same as a taxi broker. This emerging technology is like when taxi companies went to in-car radio dispatch, instead of going to the office to get their next call. Over the last ten years the taxi industry has been growing with this technology. Now, in the region we’ve gone from radio dispatch to cellular technology. But, we still have the radio for emergency backup when the internet goes down. We’ve listen to our customers all the time, to improve the services. As Uber moves into the region, they say they will create jobs. Their real goal is to destroy the taxi industry, then to compliment it.

Uber is new, but what they have done will hurt everyone in the region. Taxi industry — unfair business practices equally to job losses in the Region. Consumers — discriminate people with disabilities, no credit cards, and no smartphone. Region — licensing fees and taxes. Ontario — the collection of HST which in return comes back to the region in funding. 

I have only a few comments on the draft By-law.

Part 1 Section 21 –How it’s right that the taxi industry to be barred from receiving more licenses? If one or more taxi companies’ consumer base grows. They should have the right to expand the fleet to stay competitive. If the region see fit that no more meter taxi license aren’t needed. Then auxiliary taxi service should be also limited number.

Part III Section 34 sub-section 1 –Due to the requirements of this business of operating 24 hours 7 days a week. Drivers can work 3 or 4 days a week. Where the 10 hours is not enough to cover a shift. This is not like driving a transport truck. Drivers have a lot of waste time during their shift. Now, working more than 16 hours would be the unsafe number of hours in this industry.

Part IV Section 45 –Can a corporation obtain a license? If so, a corporation can hold a broker’s license. First thought comes to mind is Toronto, New York and all the large cities in the world, is their troubles in the taxi industry. The system we have here is a great example for the rest of the world. Every taxi owner is a part owner of one of these companies in the region. These owners are taking responsibility in their own business.

  I like to thank you all for your time in reading this letter. My final comment is bias. The taxi industry in the region is one of the best in the world. How I can make this claim. Simple, customers from around the world say so. People visiting the Universities, The Perimeter Institute, and the entire tech sector in the region. We in the industry worked very hard to represent all the good in this community.

Thank You!

Victor Amorim (Waterloo Taxi-Car 34)